Friday, July 28, 2017

Article: Trusting God in the Next Phase of Your Child’s Life

"She had no idea what would happen to her baby, but she trusted the plan of the Father.  " read more:  Putting the Basket in the Water: Trusting God in the Next Phase of Your Child's Life

At a time where many children are leaving the next to attend college, this article is very timely. 

While I do agree with her that we need to put our children in God's care and trust Him to work in their lives, I disagree with her on a couple of things like where she says "Jesus wasn't human any more."* However, that does not take away her points about the phases of life, and our need to place our trust in the Father. 

*Jesus Christ the same yesterday, and to day, and for ever. Hebrews 13:8

Tuesday, July 25, 2017

Sneaky Grief

I don't know why. I have nothing I can pinpoint as triggering it, but grief has sneaked up on me again today. My arms ache for my nine babies that left this earth far too soon. I am drawing attention to draw attention to a simple fact: 

Grief has no timeline. It doesn't expire. It can be unpredictable. 

I get through these days by reminding myself of what I know is true. Each day takes me one step closer to meeting my Savior face to face and seeing all the promises of my Father fulfilled. 

I will see my children again. 

I am going now to go play with my girls in the pool. Enjoying the children I have been blessed to share this life with is one of the ways I can honor my God and the children I am missing...and it helps the heart. 

Monday, July 17, 2017

Warning: Our Kmart Online Experience

If you haven't heard it from others, take it from us: Do NOT shop Kmart online.

Please note we didn't even post about this until the 17th. The order was placed the 6th and canceled, from what we were told, on the 8th. We have tried every other avenue.

We don't normally shop KMART locally or online so we had no idea of the issues people are having with them until it happened to us.

It just happened that they had the best deal on a higher priced item we wanted to purchase. We really wish we had looked at other people's experiences first so we could have avoided the trouble we've encountered.

I know there are inconsistencies, but this is what exactly we have been told:

Our money (almost $500) is still tied up after they cancelled our July 6th order because their website let us order something they did not have in stock.

Kmart didn't inform us our order was cancelled, UPS did indirectly when they sent a shipping update via text telling us it was damaged in transit.

Now, if there was nothing to ship, why was a shipper's service used and why did UPS report to us that it was damaged?

Kmart said they didn't reorder it because there weren't any to send. We had already checked online, and it showed there were some available, and the price had been dropped almost $50 since we ordered.

When we asked why the website said some were available, we were told it was because the website had not been updated since we ordered. So, we are left to assume the website was updated enough to change the price but not to update the quantity.

That means some other person/family might be about to go through the same hassles we are. Hence this post.

We have had issues getting a person who could speak and understand English.

On our third time calling, we asked to speak to a supervisor. The person kept delaying until Clint repeated twice more that he wanted to speak to one. They replied with, "You want to speak to a supervisor?" Either the person couldn't understand the request, or they were deliberately ignoring the request.

We have been told FOUR different dates our money will be returned. What started out as 3-5 days has gradually lengthened to 10 days. Every time we interact with them, we are given a new date.

Our money is not in the account again today, so we complained again..and received a FIFTH deadline.

Now we wait until after Wednesday, the 19th.

NOT ONCE have they apologized for the issues we've encountered. It's like we and our order gone wrong are the inconvenience. They do not care that our experience has been horrible, that we are confused by what has happened, or that our money is still tied up. They have done nothing to encourage us to shop with them again.

Unlike other companies we've shopped with recently, no one at Kmart has reached out to us. We've had to initiate every contact every step of the way. We understand now why their company is doing so poorly.

Our experience with Kmart has been nothing but a huge hassle, with many inconsistencies, and a lot of aggravation.

Meanwhile, had an item of ours damaged in transit. They initiated the refund before we even knew about it. We've received our refund in 2-3 days and are very pleased with that turnaround. Then they sent us a customer satisfaction survey to make sure they made us happy through the cancellation and refund. #thankyouWalmart #Walmartrocks

We have received refunds on the same day in the past from Amazon and Walmart. Why can't Kmart do the same?

...and, we still wait on Kmart to return our money for an order gone horribly wrong from the start. We'll update this post with how it turns out.

Update 7/19/2017: The fifth deadline for our almost $500 has come..and the money is not there. Clint called them this morning. They told him they would call back in one hour. He waited two.

When he called back, after being put on hold, he asked to speak to a supervisor. The man fussed at him and said he was suppose to be waiting on a call from a supervisor. Clint told him he had waited twice as long as was promised. He finally was transferred to Carol.

Carol told us she would try to expedite the refund for tomorrow, but it would most likely take another 3-5 business days. Carol told him a refund had never been issued. She says our account was never charged because the order was canceled. We can prove it was charged. Someone with common sense in the company should be able to research that and see that payment was received on their end. Because of that, our refund was never issued. At least that is the story we are getting today. We have filed with the BBB and our Attorney General and other agencies.

July 20: As expected, the expedited refund did not come though. Per a tip from a friend, we called our bank. Even though this was purchased with a debit card, the bank will still pursue it to get our money back. 

July 21: Our money is back in our account! Thank you SUNTRUST!! 

Thursday, July 13, 2017

This Is A MUST Read: Take A Gander At This Amazing, But Little Known, 9-11 Story

This Is A MUST Read: Take A Gander At This Amazing, But Little Known, 9-11 Story

THIS is worth the read! 

“In spite of all the rotten things we see going on in today’s world this story confirms that there are still a lot of good people in the world and when things get bad, they will come forward. Let’s not forget THIS fact.

Tuesday, July 04, 2017

He's Home!

(photo taken by Amanda)

Brandon is home safely from a two week trip to Poland.
He stayed with friends, experienced the culture, saw 68 places!!, and enjoyed his time there.

Sunday, July 02, 2017

Priorities and Legitimate Christianity

The most important side of my life is the one where I bear my most cherished titles – husband and father. There is nothing in this world that means more to me than the fact that I am Bridget’s husband and Asher, Jasmine, Trey, and Elijah’s father. Whenever I say that, I can almost hear people thinking, “Shouldn’t your relationship with Christ mean more to you than your family life?” I guess in an ultimate sense that is the case. However, my family is the primary place where my walk with Christ takes on flesh. It is one thing for me to have a personal relationship with Jesus. However, if I spend hours reading the Bible and praying and invest the lion’ share of my time ministering to others while neglecting my role as husband and father, my relationship with Christ is out of balance or, worse, inauthentic. It is my relationship with my wife and children that gives my walk with Christ legitimacy. -Voddie Baucham