I highly recommend PENINSULA HEATING AND AIR. Here's our story:
Miller's Services did our septic when we were in a jam. I wrote a review for them that became the most helpful review on their page. Despite our friends warnings, we decided to give them more work. When the tech came, he did not have any way to measure how much freon was in our unit and said we probably had too much freon. He told us there was no way to measure the freon without removing all of it and then measuring it as it went back in. He did not have an empty bottle either. So, he vented some freon and told my husband some things to insulate. He then told him to run the unit for a few days and see if the issue was solved. If not, there would not be another $69 fee for the visit. We would just pay for the work. We were willing to give them another chance to fix it because of that price break. Well, when we called Miller's back, the office went against what the tech said and said they would charge us the fee again. My husband tried talking to them about it, but they were unwilling to waive the fee. Now, their man did not have the tools or the empty tank needed to do the work on the first visit and made an incorrect guess at what was wrong which necessitated another visit. We will not be using them again. Now we know why people say to avoid them!
PENINSULA HEATING AND AIR comes out a few days later, which was this morning, with ALL of the right tools needed to take precise measurements. It is immediately discovered we are too LOW in freon. Because of the other tech, we do not know if this is due to the freon that was discharged or is due to a slow leak. He added freon and charged us $250. We are very thankful PENINSULA HEATING AND AIR came prepared and had a way to correctly diagnose it the FIRST time they came so we can save money in the long run. Going with Miller's cost us money due to the freon that was released unneccessarily and would have probably kept costing us money. My son heard the story and told us we should have asked him first because PENINSULA HEATING AND AIR does the work where he works (for a very well known Gloucester business) and they do an excellent job! His boss is very loyal to them because they have treated him so well over the years. You live, you learn!
